Reviews
(36 reviews)
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5.0
Love this product
September 7, 2020
By Katharine A Jacobs from Shawnee
I have been renting cars while looking to buy one. They are very helpful. Have given me a lot of info I need to buy a car. Helpful and generous with there knowledge.
5.0
Love this product
September 7, 2020
By Katharine A Jacobs from Shawnee
I have been renting cars while looking to buy one. They are very helpful. Have given me a lot of info I need to buy a car. Helpful and generous with there knowledge.
Rating breakdown (out of 5):
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
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5.0
Devon Powers did an incredible job
February 2, 2020
By Bill from Kansas City, MO
Devon Powers did an awesome job helping me find my perfect car. After having my car totaled she put me at ease and listened to what I was looking for. The entire process was painless. Everyone at the dealership wanted to see us happy. Thank you Devon and I will definitely recommend you to any one I know looking for a car. We could not be any more pleased.
5.0
Devon Powers did an incredible job
February 2, 2020
By Bill from Kansas City, MO
Devon Powers did an awesome job helping me find my perfect car. After having my car totaled she put me at ease and listened to what I was looking for. The entire process was painless. Everyone at the dealership wanted to see us happy. Thank you Devon and I will definitely recommend you to any one I know looking for a car. We could not be any more pleased.
Rating breakdown (out of 5):
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
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Dealer response
Thank you for the awesome review, Bill! We?re so happy you had a great experience at Enterprise Car Sales Merriam.
Exceptional Customer Service!
August 28, 2015
By Jonathan & Carolina from Lenexa, KS
We worked with Matthew, Zach, and Brandon and had a great experience. This was one of my best car buying experiences as everyone was extremely professional without any pressure on purchasing. I was really amazed at the service I experienced and plan to buy from them again. Thanks to all of you for your patience and help in deciding the vehicle and price that was right for us. I will recommend enterprise to anyone I know looking to purchase a vehicle. Thanks to all of you! You are a great team! Sincerely , Shanee family
5.0
Exceptional Customer Service!
August 28, 2015
By Jonathan & Carolina from Lenexa, KS
We worked with Matthew, Zach, and Brandon and had a great experience. This was one of my best car buying experiences as everyone was extremely professional without any pressure on purchasing. I was really amazed at the service I experienced and plan to buy from them again. Thanks to all of you for your patience and help in deciding the vehicle and price that was right for us. I will recommend enterprise to anyone I know looking to purchase a vehicle. Thanks to all of you! You are a great team! Sincerely , Shanee family
Rating breakdown (out of 5):
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
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Dealer response
Shanee Family - Matthew, Zach, Brandon and Enterprise thank you for your business. we are happy knowing this process was no pressure and hope you enjoy your new vehicle. Have a great day!
5.0
Great service.
September 30, 2014
By Bill Squires from Springfield, MO
We were completey satisfied with our purchase. Chris Jones did a great along with Matt.
5.0
Great service.
September 30, 2014
By Bill Squires from Springfield, MO
We were completey satisfied with our purchase. Chris Jones did a great along with Matt.
Rating breakdown (out of 5):
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
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5.0
Excellent Service. Excellent Cars. Great Price.
March 13, 2014
By SoonerAirman from Overland Park, KS
So you think by purchasing a car from a rental company you won't get top-of-the-line or luxury vehicles? Think again! WE just pruchased a brand-new 2014 Ford Explorer-limited with DVD players in the headrests. The car is awesome! Tim and Brandon are fantastic at what they do. They understand customer service and exhibited that throughout the buying experience. They are vey knowledgeable about the car buying process and truly try to make the process smooth and pain-free (no one can delete the department of transportation forms and the forms from your financial institution - we purchased through Mazuma Credit Union, which is a phenomenal credit union). The price was thousands below what a 'regular' dealer would charge! You walk away with equity in your car! How cool is that!? Great Experience! Couldn't recommend them enough!
5.0
Excellent Service. Excellent Cars. Great Price.
March 13, 2014
By SoonerAirman from Overland Park, KS
So you think by purchasing a car from a rental company you won't get top-of-the-line or luxury vehicles? Think again! WE just pruchased a brand-new 2014 Ford Explorer-limited with DVD players in the headrests. The car is awesome! Tim and Brandon are fantastic at what they do. They understand customer service and exhibited that throughout the buying experience. They are vey knowledgeable about the car buying process and truly try to make the process smooth and pain-free (no one can delete the department of transportation forms and the forms from your financial institution - we purchased through Mazuma Credit Union, which is a phenomenal credit union). The price was thousands below what a 'regular' dealer would charge! You walk away with equity in your car! How cool is that!? Great Experience! Couldn't recommend them enough!
Rating breakdown (out of 5):
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
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5.0
Fantastic service
March 12, 2014
By Shellye O. from Kansas City, Mo.
I just purchased a 2012 Chevy Captiva. The customer service was excellent even those who weren't working with you made sure you were comfortable and would ask if you needed anything. I've. been to this Enterprise. Before and this was my second time coming back to purchase another vehicle after an accident. It's was so easy, no stress and they care about your needs. I will let others know if you're looking for a good used car always check out Enterprise first, before you go anywhere. Thank you to Timothy in sales, and assistant. Manager Branden.
5.0
Fantastic service
March 12, 2014
By Shellye O. from Kansas City, Mo.
I just purchased a 2012 Chevy Captiva. The customer service was excellent even those who weren't working with you made sure you were comfortable and would ask if you needed anything. I've. been to this Enterprise. Before and this was my second time coming back to purchase another vehicle after an accident. It's was so easy, no stress and they care about your needs. I will let others know if you're looking for a good used car always check out Enterprise first, before you go anywhere. Thank you to Timothy in sales, and assistant. Manager Branden.
Rating breakdown (out of 5):
- Customer service —
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
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5.0
New Car Experience
March 4, 2014
By JWood from Overland Park, KS
I am very happy with my experience at Enterprise in Merriam. Both Chris and Brandon were great at providing me the answers I needed to make the decision and then were great with all the details. We had to order the SUV from another state which adds more questions but Chris and Brandon did a great job and when the SUV came in, the process was fast and efficient. I love the no hassle pricing and the great customer service that I recieved.
5.0
New Car Experience
March 4, 2014
By JWood from Overland Park, KS
I am very happy with my experience at Enterprise in Merriam. Both Chris and Brandon were great at providing me the answers I needed to make the decision and then were great with all the details. We had to order the SUV from another state which adds more questions but Chris and Brandon did a great job and when the SUV came in, the process was fast and efficient. I love the no hassle pricing and the great customer service that I recieved.
Rating breakdown (out of 5):
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
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5.0
Great Service
March 3, 2014
By JWood from Overland Park, Kansas
I just bought my first car with Enterprise and was very satisfied with the process. Both Chris and Brandon were excellent, professional and customer focused. I had to order the car from another state and even though it took too long and I was impatient the team at Enterprise were very helpful and once the SUV came in, the process went very smoothly and fast. I love the no haggle pricing. I would definitely recommend Enterprise to anyone !!
5.0
Great Service
March 3, 2014
By JWood from Overland Park, Kansas
I just bought my first car with Enterprise and was very satisfied with the process. Both Chris and Brandon were excellent, professional and customer focused. I had to order the car from another state and even though it took too long and I was impatient the team at Enterprise were very helpful and once the SUV came in, the process went very smoothly and fast. I love the no haggle pricing. I would definitely recommend Enterprise to anyone !!
Rating breakdown (out of 5):
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
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Dealer response
JWood, Thank you so much for your comments. We're glad to hear Chris and Brandon were able to help you through this process!
5.0
Excellent experience!
February 19, 2014
By Melissa from Kansas City, KS
I recently purchased a 2014 Jeep Grand Cherokee from the Merriam store. Chad Edwards did a great job of getting me set up in the Jeep and Brandon Hunley was awesome to work with on the paperwork side. They both made the experience fast and painless and since the prices are haggle free there was really no stress felt on my part. After getting the Jeep back home I noticed a flaw in the tire and wheel. I contacted Brandon and with the help of Matthey Barnes had a new tire put on as well as the wheel buffed out to new condition. All of the staff went above and beyond what my expectations were and I will be referring friends and co workers their way!
5.0
Excellent experience!
February 19, 2014
By Melissa from Kansas City, KS
I recently purchased a 2014 Jeep Grand Cherokee from the Merriam store. Chad Edwards did a great job of getting me set up in the Jeep and Brandon Hunley was awesome to work with on the paperwork side. They both made the experience fast and painless and since the prices are haggle free there was really no stress felt on my part. After getting the Jeep back home I noticed a flaw in the tire and wheel. I contacted Brandon and with the help of Matthey Barnes had a new tire put on as well as the wheel buffed out to new condition. All of the staff went above and beyond what my expectations were and I will be referring friends and co workers their way!
Rating breakdown (out of 5):
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
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Dealer response
Melissa, Thank you so much for your review. We're glad we could help find you a great Jeep!
5.0
very happy
December 24, 2013
By Bill and Sandy from Overland Park, KS
My wife Sandra and I purchased a vehicle from Enterprise and we were very happy with everything. Our old 2002 galant was giving us fits and one of the heat pans finally broke loose on the highway and we knew that it was time for a car switch. We called Enterprise because another family member really enjoyed them so we thought we would call them first. They were so nice on the phone and in person and blew us away with the selection. They showed us a 2012 galant and a couple others and the experience was great. We decided to stay with the mitsubishi because the one we were giving up was so good to us for so many years. Ironically, when we looked at the title on our old galant, it was exactly 10 years to the date of purchase so it must have been meant to be! We would recommend the guys over at enterprise to anyone who is needing to replace an old car or someone who just wants to buy one.
5.0
very happy
December 24, 2013
By Bill and Sandy from Overland Park, KS
My wife Sandra and I purchased a vehicle from Enterprise and we were very happy with everything. Our old 2002 galant was giving us fits and one of the heat pans finally broke loose on the highway and we knew that it was time for a car switch. We called Enterprise because another family member really enjoyed them so we thought we would call them first. They were so nice on the phone and in person and blew us away with the selection. They showed us a 2012 galant and a couple others and the experience was great. We decided to stay with the mitsubishi because the one we were giving up was so good to us for so many years. Ironically, when we looked at the title on our old galant, it was exactly 10 years to the date of purchase so it must have been meant to be! We would recommend the guys over at enterprise to anyone who is needing to replace an old car or someone who just wants to buy one.
Rating breakdown (out of 5):
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
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Dealer response
Bill & Sandy, Thanks so much for your review and we hope to see you again when you're ready for the next trade-up.
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