Top 22 Reviews From Legit Enterprise Car Sales Buyers (2024)

I was online looking at pickups and ended up either me calling Enterprise or them calling me. I can’t remember but the lot in OKC was who I was dealing with and I was talking with a salesman Diego and at first things were great. That first call I explained to him we were in a chapter 13 bankruptcy but was in the middle of converting to a chapter 7 bankruptcy but needed a truck but I did not want to run my credit unless he was pretty sure he could make it work. Well he told me he could he send me pics of vehicles to pick from and I did. He said it would not be a problem. I said great then I would fill out the app since he said they have done hundreds of apps with bankruptcy it would be good so I filled out my app then every time I try to call him for a few days I get him with no news but then he says he will call me back and every time he said that he never called me back. Never.

I don't think Enterprise is a good place to recommend for low credits scores!!!! Waste of your time, and also waste of credit inquiries. My wife and I drove up from Lawton Oklahoma to the OKC Enterprise Car Sales only AFTER those sales folks told us past week over the phone to do a online credit application and they called back very excited telling us they have a few options for us to buy a good used car. We showed up and we found a car we liked that they said we were approved for, Well they came back asking us for another $2000 dollars down just for us to get started.

Verified purchase

The national website listed a F150 for sale. The advertised price was noted. We take screenshots of the ad, the VIN, and the price to be clear... We call the Peoria branch. they confirm with the CA branch that the price listed was correct. And indeed that this was the price. We paid the transfer fee. The local dealer called us and said the truck is yours. The receipt for the transfer fee list the truck number and was texted to us. We wait for it to clear inspection and ship.

A few days later we received a text stating that the truck was en route. Was now in AZ from California. Will be here tomorrow morning. We call and confirm that it was this truck, and yes that truck. And We can go in and sign tomorrow. Great. But now there is a problem the dealership wants 10thousand more!! We informed them that this was illegal. The salesman says he will call his manager. The manager called the next day. Side shuffles and points fingers.

The price they posted, the price that they also confirmed was now a "Mistake". Oh and the text we received was also a "mistake" the personal phone call from his salesman tracking the transaction was also a "mistake" but he would definitely try to clear it up with management and districts. The next day we are called. Yep he confirmed it was all just "mistakes" but since we feel so bad we'll try to negotiate a "smaller jump in price". But they definitely will not honor the advertised price that we put $$ on. This is FRAUD.

This is concerning Enterprise Car Sales Memphis, I do not know about the others in the country. We decided to try purchasing a car online because we'd heard good things about how easy the process is. Whatever you do, do not use Enterprise Car Sales of Memphis. We found a car online, we filled out an application, entered a social security number, authorized a credit report. They RAN A CREDIT REPORT (just like what you do when you apply for any credit through an online application) and we got a result with the name of three banks to use, we selected Capital one, then we were provided terms, including an interest rate, # of months, downpayment information... I mean every last detail.

There was NO warning such as: "by submitting an application and allowing us to run a credit report, you cannot rely on the approval or any of the rates or numbers produced." Because that's what they did. They switched it all up. They just want to get you in and then switch the terms. Now we have to go somewhere else (because we can't do business with people who do business like that) and likely have another credit report run because of this shifty approach to online customers.

When we went to get the car, they changed the interest by DOUBLING it by 100%. They doubled it and relied on fine print to say that we could not have the deal we got when we submitted our application. So we just left rather than trust these people any further with their bait-and-switch operation. Unfortunately, in our efforts to purchase a car, we will have to deal with another hit on our credit report. The guy we spoke to is Jonah ** but I would not trust any one of them. What's odd is that I really like to use enterprise rental cars when we travel. Their "efforts" to sell cars here in Memphis falls far short of the standard that Enterprise Rental Cars provides.