Metropolitan Transport Corporation (Chennai) Ltd (2024)

FAQs

How to raise a complaint in MTC Chennai? ›

The numbers — 044-23455858, 9445030516 and 9383337639 — have been functioning as MTC's helpline for the past couple of years. Earlier, passengers could lodge complaints between 6 a.m. and 9 p.m. Over 20 complaints were received per day by the staff at the helpline.

Metropolitan Transport Corporation (Chennai) Ltd.

The total size of fleet of the MTC is 3688, of which 3492 buses are operated every day on an average. MTC operates over 5000 services daily covering about 830 routes.

Passengers can check TNSTC bus timings at their nearest depots. Timings of AC sleeper, AC sleeper seater, Non-AC sleeper, and AC buses can also be checked through the Tamil Nadu State Transport Corporation's official website as well.

If the call center representative does not satisfy you, ask to escalate the call to a supervisor. Again, lay out the scenario and what you want. Don't be afraid to ask to escalate the call a second time. If that doesn't satisfy, ask for the name and title of the person at the very top of the customer service pyramid.

Currently, free travel for women is only allowed in ordinary buses (white-board). MTC claims that half the fleet (1,559) are already operated as ordinary services. Mobility experts stressed the need to increase the overall fleet strength as MTC has only 3,000 buses.

The operating revenue of METROPOLITAN TRANSPORT CORPORATION (CHENNAI) LIMITED is in the range of Over INR 500 cr for the financial year ending on 31 March, 2022.

The Chennai Metropolitan Development Authority's (CMDA) another unique project is the Chennai Mofussil Bus Terminus (CMBT), set up at the periphery of the cityalong Jawaharlal Nehru Salai (Inner Ring Road) at Koyambedu, Chennai. It is Asia's biggest bus terminus constructed at a cost of Rs.

What is pink bus in Chennai? ›

CHENNAI: The Metropolitan Transport Corporation (MTC), Chennai, is likely to launch pink buses on Saturday. The buses will provide free travel to women. The pink colour would help women differentiate 'free (ordinary) buses' from express or deluxe category buses, where they have to buy tickets.

STATE EXPRESS TRANSPORT CORPORATION TAMILNADU LIMITED.

The Zero Ticket Bus Travel Scheme. The government of Tamil Nadu under the Department of Social Welfare and Women Empowerment announced a scheme whereby women travelers can travel without paying any fare in government-run normal-fare buses (for short distances of up to 30 kilometers) in cities and towns in the state.

However, some luxury and special class buses are fitted with cages suitable for transporting pets. Passengers are requested to carry the proper vaccination certificates. Allowable limit of weight and size is fixed. For further details please contact the nearest TNSTC station.

e-mail to consumer@tn.gov.in . Also written complaints / requests can be sent to “State consumer Help Line, Office of the Commissioner of Civil Supplies and Consumer Protection, Ezhilagam IV Floor, Chepauk, Chennai-600 005.

Send a complaint email

This is the most straightforward way to let a business know that you're not happy with the service they provided. Send an email detailing why it was a bad customer service experience, what you're not satisfied with, and how you wish they make things better.